Critical Skills® – Communication Part 1

What is the Communication Model and what could possibly go wrong? This course focuses on the communication cycle between a sender and receiver. (Learning Hours: 2)

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Course curriculum

1. Introduction to Critical Skills®--Communication Part 1
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2. Construction Communication Part 1 Participant Workbook
1. Chapter 1. Communication Intro and Course Overview
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2. Communication Intro and Course Overview
1. Chapter 2. The Communication Model and Communication Channels
2. The Communication Model and Communication Channels
1. Chapter 3. Types of Communication Channels
2. Types of Communication Channels
1. Chapter 4. Virtual and Verbal Communication
2. Virtual and Verbal Communication
1. Chapter 5. Case Studies--Bob and Joe
2. Case Studies--Bob and Joe
1. Chapter 6. The Communication Process with Noise
2. The Communication Process with Noise
1. Chapter 7. Communicating with Covid
2. Communication with Covid
1. Chapter 8. The Communication Checklist
2. The Communication Checklist
1. Chapter 9. Active Listening
2. Active Listening
1. Chapter 10. Active Vs. Passive Listening
2. Active Vs. Passive Listening
1. Chapter 11. Improving Active Listening
2. Improving Active Listening
1. Chapter 12. Body Language
2. Body Language
1. Chapter 13. Handling Criticism and Bad News
2. Handling Criticism and Bad News
1. Chapter 14. Internal and External Barriers
2. Internal and External Barriers
1. Chapter 15. Great Communicators and Wrap-Up
2. Untitled quiz

About this course

$49.00
32 lessons
1.5 hours of video content

Critical Skills Introduction

Chapter 1. Communication Intro and Course Overview

Chapter 2. The Communication Model and Communication Channels

Chapter 3. Types of Communication Channels

Chapter 4. Virtual and Verbal Communication

Chapter 5. Case Studies--Bob and Joe

Chapter 6. The Communication Process with Noise

Chapter 7. Communicating with Covid

Chapter 8. The Communication Checklist

Chapter 9. Active Listening

Chapter 10. Active Vs. Passive Listening

Chapter 11. Improving Active Listening

Chapter 12. Body Language

Chapter 13. Handling Criticism and Bad News

Chapter 14. Internal and External Barriers

Chapter 15. Great Communicators and Wrap-Up

About this course