Leading the Difficult Worker

Every great leader will lead difficult people at one point or another. Learn to recognize the underlying reasons a person may be considered a “difficult worker” and discover tips on how to manage difficult situations. (Learning Hours: 2)

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Course curriculum

1. Introduction--Leading the Difficult Worker
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2. Leading the Difficult Worker Workbook
1. 1. Creating a Positive Workplace
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2. Creating a Positive Workplace
1. 2. Am I Reluctant to Discipline Others?
2. Am I Reluctant to Discipline Others?
1. 3. A Performance Problem
2. A Performance Problem
1. 4. Conducting a Performance Problem Action
2. Conducting a Performance Problem Action
3. Conducting a Performance Problem Action
1. 5. Communicating with Difficult Workers and Saying No with Tact and Professionalism
2. Communicating with Difficult Workers and Saying No with Tact and Professionalism
1. 6. Develop a Difficult Worker Plan--Mapping Behavioral Characteristics
2. Develop a Difficult Worker Plan--Mapping Behavioral Characteristics
1. 7. Develop a Difficult Worker Plan--Get it Done and Get Along
2. Develop a Difficult Worker Plan--Get it Done and Get Along
1. 8. Develop a Difficult Worker Plan--Get it Right and Get Appreciated-
2. Develop a Difficult Worker Plan--Get it Right and Get Appreciated

About this course

$49.00
19 lessons
1.5 hours of video content

Leading the Difficult Worker

Course curriculum

Introduction --Leading the Difficult Worker

Chapter 1. Creating a Positive Workplace

Chapter 2. Am I Reluctant to Discipline Others?

Chapter 3. A Performance Problem

Chapter 4. Conducting a Performance Problem Action

Chapter 5. Communicating with Difficult Workers and Saying No with Tact and Professionalism

Chapter 6. Develop a Difficult Worker Plan--Mapping Behavioral Characteristics

Chapter 7. Develop a Difficult Worker Plan--Get it Done and Get Along

Chapter 8. Develop a Difficult Worker Plan--Get it Right and Get Appreciated

About this course